Police Training Scotland

Police Practice Papers

Delivery, returns and refunds

All orders are posted within 24 hours by first class mail. Complete Collections will be sent recorded delivery, first class mail.

Returns and Refunds:
We offer all our customers a 28-day no-quibble money-back guarantee. If you are not delighted with our products, you can return them for a full refund.

Please note: Any returns must be in perfect condition. In other words, products must be As New and in a resaleable condition.

If you wish to return a product, please e-mail us at enquiries@policepracticepapers.co.uk with the following details and wait for a reply before posting back to us.

Returns WILL NOT be accepted unless complete information is provided including:

Full name
Full address
Valid e-mail address
Phone number (including the area code)
Reasons for returning the product(s)
Payment Method

Please ensure all information is correct before submitting a return.

If you have any questions regarding any of our policies, you can contact us by clicking on the Contact Us link here.